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How to Reverse Deliveries

Relevant to: Buyers / Site Operators / Growers

Navigation tree: Transactions/Storage > Deliveries > Delivery details > Options > Reverse delivery

 Users can reverse deliveries off a contract where the delivery meets the following conditions:

  1. The Delivery is not associated with a payment or invoice.

If a delivery meets the above conditions, it can be reversed by following these steps:

  1. Navigate to the delivery details screen 
  2. Click options in the top right-hand corner of the screen, then click "Reverse delivery".

After confirming a reversal action, the delivery transfer will be reversed and this will result in:

  • The delivery state will update to "In Progress"
  • One of the compulsory data fields will be removed to ensure the delivery doesn't re-complete. This data will then be noted in the "notes" section at the bottom of the delivery to ensure you can input the same data for that field as before.
  • The transfer date will be reset.
  • The owner may incur additional warehouse/storage charges if the original transfer was completed prior to the start of the current calendar month. 
  • The associated delivery value, adjustments deductions will all be deleted
  • The contract/order remaining quantity will be updated to exclude this delivery
  • The owner's inventory matching the site/grade/season will be debited by the shrunk amount of the delivery
  • The Site Operator’s matching shrink bin segregation will be debited and the matching deliveries bin segregation credited with the shrink amount

 

Why can't I reverse a delivery?

  • You may need to also reverse its twin delivery. This can be found using the Order Number to search Transactions > Deliveries. Once its twin has been reversed, your delivery will be automatically updated to 'In Progress'.
  • If the relevant delivery is a buyer delivery, only the purchaser/receiving party can make the reversal. For further information see who can reverse deliveries.
  • You may need to reverse the delivery from the Storage module if you are a Site Operator
  • The delivery may have attached invoices

 

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