How to Reverse Deliveries

Relevant to: Buyers / Site Operators / Growers

Navigation tree: Transactions/Storage > Deliveries > Delivery details > Options > Reverse delivery

 Users can reverse deliveries off a contract where the delivery meets the following conditions:

1. The Delivery is not associated with a payment or invoice.

If a delivery meets the above conditions, it can be reversed by following these steps:

1. Navigate to the delivery details screen 
2. Click options in the top right-hand corner of the screen, then click "Reverse delivery".

After confirming a reversal action, the delivery transfer will be reversed and this will result in:

• The delivery state will update to "In Progress"
• One of the compulsory data fields will be removed to ensure the delivery doesn't re-complete. This data will then be noted in the "notes" section at the bottom of the delivery to ensure you can input the same data for that field as before.
• The transfer date will be reset.
• The owner may incur additional warehouse/storage charges if the original transfer was completed prior to the start of the current calendar month. 
• The associated delivery value, adjustments deductions will all be deleted
• The contract/order remaining quantity will be updated to exclude this delivery
• The owner's inventory matching the site/grade/season will be debited by the shrunk amount of the delivery
• The Site Operator’s matching shrink bin segregation will be debited and the matching deliveries bin segregation credited with the shrink amount

Note: If the relevant delivery is a buyer delivery, only the purchaser/receiving party can make the reversal. For further information see who can reverse deliveries.