Relevant to: Buyers
Navigation Tree: Transactions > Invoices
Buyers can cancel a tax invoice if the status field is marked as "unpaid" (blue) or "overdue" (orange) and the user created the invoice. Once you have cancelled your Invoice, you can make any changes to Contract or Delivery details and reissue the Invoice to the counterparty.
To cancel your Invoice, follow these steps:
- Navigate to the Invoices feature within the Transactions module and select the desired invoice you need to cancel.
- Click the options drop-down button, on the top right corner of the screen, and select "cancel invoice". The invoice will be marked 'cancelled' (red) and still viewable in the list screen.
Note: RCTIs cannot be deleted. For more information, see how to create an RCTI.
Example: Cancel Invoice Option