Relevant to: Buyers
Navigation Tree: Transactions > Orders
An order is labelled as unfulfilled if the delivery end date has been reached but the minimum quantity requirement has not been met (See Order Definitions). To cancel an unfulfilled order:
- Navigate to the Orders feature within the Transactions module and select the desired order to view the detailed order form.
- Extend the order "end date" to some future date. In doing so, the contract's status will change from "unfulfilled' to "awaiting deliveries".
- Next, select "cancel order" from the green "options" drop-down on the detailed order form.
Note: Orders cannot be cancelled if a delivery has previously been allocated against it.