Relevant to: Buyers
Navigation Tree: Transactions > Orders
You will now have an option to 're-open' a 'Completed' Order changing the status to 'In Progress', in the event you wish to edit your Order or add a Delivery.
To re-open a Completed Order, follow these steps:
- Click on 3 dots;
- Choose re-open order;
- A confirmation window will appear stating the new Delivery End date (ie 2 days from action);
- Once you click on 'Yes, re-open the order', your Order will show a status of 'In Progress'.
Note: If you have an Order linked to a Contract, you may need to re-open the Contract,
see How to re-open a Contract