If you are experiencing issues connecting your weighbridge to AgriDigital, please try the following in an attempt to fix the problem:
Incorrect baud rate configuration for specific weighbridges
Weighbridge set to 9600 baud but integration expects 115200 baud
Baud rate mismatch even after changing settings
Data format incompatibility
Weighbridge using proprietary binary format, integration requires JSON/XML
Weighbridge appending extra characters, requiring index adjustment
Network connectivity issues
Weighbridge unable to connect due to cabling, drivers or configuration
Intermittent connectivity dropping connection during use
App and driver installation problems
Errors installing app or drivers on PC
Weighbridge drivers needing reinstallation after PC upgrades
Authentication errors
Incorrect or outdated API keys used for weighbridge data transfer
Data transmission delays
Over 500ms between weight values causing capture issues
Parsing failures
Integration unable to parse weights due to unexpected characters
Weights containing incorrect number of digits due to truncation
If you still are not able to get your weighbridge connected successfully, please contact AgriDigital Support providing the following details:
Screenshot of your wieghbridge settings in AgriDigital
Name and model of your weighbridge
Your PC specifications for the PC being used to connect to the weighbridge