You will be able to edit an Order, if it has been created by your organisation.
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The information you are able to edit depends on the status of your Order.
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Status of Order | Edit Options |
Awaiting Deliveries |
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In Progress |
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Completed |
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Unfulfilled |
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π‘Note: When increasing an Order quantity, keep in mind these things, Order should be 'In Progress', have available quantity in stock and not have any conflicting Orders which will block the quantity from being ordered.
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To change your Order's status:
Status of Order | Edit Options |
Completed > In Progress / Awaiting Deliveries |
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Completed > In Progress |
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Unfulfilled > In Progress |
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π‘Note: You will need to cancel any attached invoices to reverse deliveries.
If it is an 'Unpaid' Tax Invoice, you can follow these steps to cancel.
βIf it is an 'Unpaid' RCTI, you can cancel by following these steps.
βIf your invoice is 'Paid', you will be unable to cancel it and therefore unable to edit the Order.