Relevant to: Buyers

Navigation: Transactions > Dashboard

When creating an order, you will see a field 'Available quantity' next to the field 'Order quantity'. This is the unordered inventory available of the specified product. This means that any orders for this inventory that are 'In Progress', 'Awaiting Deliveries' or 'Unfulfilled' will impact the quantity and will mean your full inventory won't be displayed.

If you are a subscribed user, you will receive a warning when you enter an amount greater than the 'available quantity'. You can still create the order, but will only be able to deliver onto it when there is sufficient inventory at the origin.

If you are an unsubscribed user, you won't be able to create this order at all. You will see this error pop up after selecting 'Create Order':

To fix this problem you will need to lower the 'ordered' amount. You can either cancel, complete or edit these orders to do so.

How can I find the relevant orders?

To find these orders, it is easiest to filter the list screen in Transactions > Orders.

You should add in the columns 'Origin season' and 'Qty remaining (incl tol)'. See this article for instructions on adding in columns to list screens.

You should then filter so that only relevant orders are displayed - below is an example where this user wants to display open orders out-turning from their inventory of APW1 at Dubbo (Agritrade exports). See this article for instructions on filtering in list screens.

How do I close these orders?

You can either complete or cancel these orders. How to do this depends on the order status.

To complete orders that are 'In Progress' or 'Unfulfilled', see this article.

To cancel orders, they must be in an 'Awaiting Deliveries' status. See this article for more information.

For how to cancel an 'Unfulfilled' order, see this article.

Alternatively, you can decrease the ordered qty on these orders but keep them open.

For example:

A buyer is trying to create for APW1 from their inventory at Dubbo (Agritrade exports) and the 'Available inventory' shows as 46.08mt.

However, in Transactions > Inventory their inventory shows as 1,556.28mt.

In Transactions > Orders, the buyer filters so that they can see all open orders that are out-turning this inventory.

The buyer can see all of these open orders which all have large amounts of 'quantity remaining' - this is why there's such a big difference between their Transactions > Inventory and the 'Available quantity'.

To understand this further and calculate totals, you can export this view to excel by clicking 'Export' in the top right hand corner. As you can't filter by season, remember in your calculations to only include those from the specific inventory you need.

To fix this issue, the buyer decreases the first Unfulfilled order so that the delivered quantity is within tolerance and therefore its status changes to be Complete. See more on statuses in this article.

After completing the order, the Available quantity when creating an order increases as this amount is no longer 'ordered'.